STEP 1: BUY A CANDLE
Buy Du Pré and Moore candle in an amber jar or clear tumbler. You can find them here.
Refillery is not available for the candle cans or jesmonite vessels.
STEP 2: BURN YOUR CANDLE
Light | burn | enjoy | repeat
STEP 3: CLEAN THE JAR
Residual wax easily cleans with hot soapy water. The wick tab can be removed by soaking jar in boiling water to loosen the adhesive.
STEP 4: RETURN FOR DISCOUNT OR TO BE REFILLED
FOR JAR RETURN ONLY:
Return your jar or tumbler to our Kitimat studio (address available upon request) & send us a message letting us know what you have returned (in case we get several returns at the same time).
Jars must be clean and free from scratches and cracks. Lids must not be scratched or dented.
FOR JAR RETURN & REFILL:
Follow the instructions as above. You will receive your discount code for purchase of a candle refilled in your returned jar.
STEP 5: GET YOUR DISCOUNT
Once we've received your returns, we will send you one coupon code for each return and valid for one candle with the same vessel.
Please note that you can only use one coupon code per transaction.
Amber jar : $3 off another candle
Clear tumbler : $4 off another candle
Please feel free to email us at firstname.lastname@example.org if you have any questions.
• Currently only available to Kitimat and Terrace locals.
• We do not accept jars from any other source.
• We are only offering refill services with our amber jars and our clear tumblers.
• Each coupon code will only be valid for one regular priced candle.
• Discount given only for candles that have the same vessel as the returned vessel.
Eg. Returned a tumbler? Your discount will be available for a new tumbler candle.
• Only one coupon code can be used for each transaction.
• Discounts will not be given if jars and/or lids are returned damaged.